FAQ

How can I attach a virtual number?

The attachment is done in your personal account. In order to get access to your personal account, you have to register on our website. Just enter your e-mail in the necessary line and soon you will receive confirmation of your registration on our website. If you have any difficulties, contact our technical support for help.

What do I have to do to buy a virtual number?

First of all, you have to register on our website, order a necessary service and pay for it. Additionally, you should be aware that some countries require identity documents such as passport or ID-card data or any other personal information.

May I have a phone number for a trial period?

No, we do not give virtual numbers for a trial. All services are tested and function well, so there is no need in doubts about their quality. In case you need trial period, write to our technical department.

How long does it take for the balance to recharge?

It depends on the chosen payment method. Automatic payments are topped up almost at once. If it is money sending directly to wallet, it can last from 30 minutes to 24 hours. Payments via cards can be received during 3 days. 

HOW MUCH DO VIRTUAL NUMBERS COST?

The price of purchasing and using a particular virtual telephone number depends on the country, which it belongs to. You can learn more about our prices on Pricing page.

 

How many calls can be received by this number simultaneously?

Each attached number contains a certain amount of inbound channels, usually it depends on a country, which phone number is attached to. Detailed info about the directions you can get from our support service.

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